About Me

Hello! I’m Andrew Hines, a dedicated and versatile professional with a strong background in technical communication and project management. My expertise lies in crafting clear, concise, and impactful content, whether it’s for white papers, usability tests, information architecture audits, etc. I thrive on transforming complex information into accessible and engaging formats, ensuring that my audience can easily grasp the key points.

My professional aspirations include continuing to enhance my skills in technical communication and expanding my knowledge in emerging technologies, systems, and products. I aim to contribute to innovative projects that make a positive impact, and I am passionate about fostering effective communication within teams and with stakeholders. I look forward to leveraging my skills and experience to drive success in future endeavors.

Team Projects

White Paper Project

Whitepaper: Unlocking the Benefits of Coconut Oil as a Natural Alternative to Micellar Water

Contributions

  • I showcased strong technical communication skills by presenting the benefits of coconut oil in a clear, structured format.

  • Using precise language and appropriate technical terminology, I effectively explained its properties and effectiveness.

  • My logical organization and concise delivery made the information both accessible and compelling.

Usability Test Presentation

 Presentation on Usability Testing for a Planner Application

Contributions

  • My role involved designing clear and concise test instructions tailored for participants.

  • I crafted precise language to describe tasks and objectives, ensuring clarity and ease of understanding.

  • I meticulously organized the test results, using charts and graphs to present data in a visually clear and logical format.

  • The detailed analysis and well-structured report I prepared enabled stakeholders to easily interpret the findings and take actionable steps toward necessary improvements.

Information Architecture Audit Presentation

 Comprehensive Information Architecture Audit for This Website

Contributions

  • Carefully analyzed the structure and organization of the content, evaluating every detail systematically.

  • Communicated findings and recommendations using clear, concise language.

  • Designed visual aids like sitemaps and wireframes to illustrate both the current setup and proposed improvements.

  • Provided a comprehensive report and thorough analysis.

  • Enabled the audience to identify issues and implement meaningful, impactful solutions.

Individual Projects

Article Design

Mock-up Article: Grand Center Market

Key Points

  • Merged creativity with functionality in the cover page design project.

  • Features a sleek, modern aesthetic with clean lines and a harmonious color scheme.

  • Meticulously crafted layout highlighting key elements.

  • Ensured the content is engaging and easy to navigate.

  • Demonstrated proficiency in graphic design.

  • Showcased attention to detail.

  • Dedicated to delivering visually appealing and user-friendly designs.

Poster Design

Mock-up Poster: Technical Communication Degree Informative Poster

Key Points

  • Designed a poster project for a degree program.

  • Showcased ability to communicate complex information in a visually engaging and accessible manner.

  • Features a balanced layout with a clear hierarchy of information.

  • Utilized a cohesive color scheme to enhance readability.

  • Highlighted key elements to draw attention to important aspects of the project.

  • Demonstrated proficiency in graphic design.

  • Exhibited attention to detail.

  • Created visually appealing and informative materials.

Document Revision

Documentation revision: Skecher's Retail

Original Document

Document Redesign Project for Client

Marked-up Document

(After opening the document, click Open Original So you can see the comments I made on the document)

Final Document

Key Points

  • Completed a technical editing project for one of my courses.

  • Refined and enhanced complex documents for clarity, accuracy, and readability.

  • Meticulously reviewed and edited technical content, ensuring consistency in terminology, style, and formatting.

  • Demonstrated proficiency in identifying and correcting errors.

  • Improved document structure and enhanced overall communication effectiveness.

  • Showcased attention to detail and strong command of language.

Website Audit & Critique

Comprehensive Website Audit for an HVAC Company

Key Points

  • Streamlining Content: Suggested concise revisions for the services section to enhance readability and retention.

  • Navigation & Layout Enhancements: Recommended carousel format for the services section and renaming the Headquarters tab to Locations for intuitive navigation.

  • Reducing Redundancies: Identified areas to remove duplicate information, keeping the site cleaner and more efficient.

  • Call-to-Action (CTA) Optimization: Advised better placement of CTAs to increase visibility and encourage engagement.

  • Content Accessibility: Recommended simplified language and clearer structure to make the website more engaging and user-friendly.